Future X Solutions Inc. respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website or contact us.
1) Who we are
Company name: Future X Solutions Inc. (Company No. LL20667)
Registered Office Address: Kensington Gardens, No. U1317, Lot 7616, Jalan Jumidar Buyong, 87000 Federal Territory of Labuan, Malaysia
Contact: info@futurex-solutions.com / +60-12511-3914
2) Information we collect
We may collect the following information when you contact us or use our services:
- Contact details: name, company name, email address, phone number
- Business information: your inquiry details, service needs, project scope
- Billing information: invoice details and payment-related records (as applicable)
- Technical data: basic website data such as IP address, browser type, and pages visited (when available through standard server logs or analytics)
We do not intentionally collect sensitive personal data.
3) How we use your information
We use your information to:
- respond to inquiries and provide customer support
- prepare proposals, contracts, and invoices
- deliver our services (TMS operations and ASEAN expansion support)
- improve our website and service quality
- comply with legal and regulatory obligations and prevent fraud
4) Legal basis (where applicable)
We process personal data based on one or more of the following:
- your consent (e.g., when you submit a contact form)
- performance of a contract or steps before entering a contract
- our legitimate interests (e.g., operating and improving our services)
- compliance with legal obligations
5) Sharing your information
We do not sell your personal information.
We may share information only when necessary, for example with:
- service providers (e.g., hosting, analytics, email tools)
- payment processors and financial institutions (for invoicing and payments)
- professional advisers (legal/accounting) when required
- authorities if required by law
All such parties are expected to handle data securely and only for the required purpose.
6) International transfers
Because we work with clients and service providers globally, your information may be processed in countries outside your own. We take reasonable steps to protect your information in line with this policy.
7) Data retention
We keep personal data only as long as necessary for:
- responding to inquiries and delivering services
- maintaining business and accounting records
- meeting legal and regulatory requirements
8) Security
We use reasonable administrative and technical safeguards to protect your information. However, no system is 100% secure. Please contact us if you believe your data has been compromised.
9) Your rights
Depending on your location, you may have the right to request:
- access to your personal data
- correction of inaccurate data
- deletion of your data
- restriction or objection to processing
To make a request, email us at [your email].
10) Cookies
We may use basic cookies or similar technologies for website functionality and analytics. You can control cookies through your browser settings.
11) Changes to this policy
We may update this policy from time to time. The latest version will be posted on this page with an updated date.
Because we work with clients and service providers globally, your information may be processed in countries outside your own. We take reasonable steps to protect your information in line with this policy.
